Industry
Energy
Challenge
Avangrid desired to included psychological health and safety into their EHS program as a proactive approach to reduce physical and psychological harm. The company needed a structured approach to embed psychosocial risk management into their broader EHS strategy.
Results
EHSCSI delivered customized training for Avangrid's leadership, aligning with their unique organizational structure and risks. This training empowered Avangrid to integrate psychosocial risk management into their EHS culture and systems, ensuring compliance and fostering a healthier work environment.
We had a fantastic training session with Kahlilah Guyah from EHSCSI. She was highly knowledgeable, well-prepared, and delivered content that was both relevant and practical. The training was thoughtfully tailored to our organization, with clear integration points to our existing systems. We truly appreciated the professionalism and customization—highly recommended!
About the Client
Avangrid is a leading sustainable energy company in the United States, committed to meeting the nation’s growing energy needs through innovation, service, and strategic investments in grid infrastructure and renewable energy projects. Headquartered in the Northeast with offices in Connecticut, New York, Massachusetts, Maine, and Oregon, Avangrid operates in 24 states with approximately $47 billion in assets.
The company has two primary lines of business: networks—owning and operating eight electric and natural gas utilities serving over 3.3 million customers in New York and New England—and renewables, with more than 75 energy generation facilities producing over 9GW of power for 2.2 million customers nationwide.
Avangrid employs approximately 8,000 people and has been recognized as one of America’s most responsible companies, including being named to the JUST 100 and World’s Most Ethical Companies lists in 2025 and 2024, respectively. Notably, Avangrid is one of the few utility companies certified to both ISO 14001 (Environmental Management) and ISO 45001 (Occupational Health and Safety Management) standards, underscoring its commitment to sustainability and employee well-being.
The Challenge
Avangrid, a leading sustainable energy company, recognized the growing importance of addressing employee mental health and workplace safety. With operations spanning 24 states and a strong commitment to ethical and responsible business practices, Avangrid sought a structured, comprehensive approach to integrate psychosocial risk management into its broader Environmental, Health, and Safety (EHS) strategy. As one of the few utility companies certified to both ISO 14001 and ISO 45001, Avangrid continues to lead by example in prioritizing employee well-being and operational excellence.
The Solution
Avangrid discovered EHS Compliance Services Inc. (EHSCSI) and their proprietary 5i Psychologicalical Health and Safety Methodology, which is designed to integrate psychosocial risk management into EHS systems. After evaluating other potential solutions, Avangrid chose EHSCSI for their proven expertise and bespoke consultancy services. EHSCSI conducted customized ISO 45003 training sessions tailored to Avangrid's unique organizational structure and audit findings. This training equipped Avangrid's leadership with the necessary tools to embed psychosocial risk management into their EHS culture and systems effectively.
The Results
Avangrid began with the first "I", increasing competence, ensuring its senior leaders understood psychosocial risk factors, their implications on worker health and safety, and the requirements and next steps to conform with the requirements of ISO 45003. Avangrid's proactive approach to addressing psychological health and workplace safety risks resulted in a Training Attendee Recommendation Rate of 100%, a testament to the efficacy of the training. This customized training covered four key psychosocial hazard categories, aligned with internationals standards, and further solidifying Avangrid's commitment to enhancing employee mental health and workplace safety.
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